Returns & Exchanges
At ÉCLAT, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your selection doesn't meet your expectations, our streamlined process ensures a quick and effortless resolution.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all protective seals are intact, and include the provided packing slip.
- 3.Label and Ship
Affix the prepaid shipping label sent to your email and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
